We will accept returns 30 days from the time that your order was delivered to you. A 20% restocking fee will be added to all returned orders. No returns are allowed on special orders, closeouts, liquids and open or used material. Customer is responsible for all shipping costs that include the return shipping cost as well as the original shipping cost.
To return an approved item to us, simply send the materials you would like to return along with a copy of your receipt to:
A-American Custom Flooring
7777 N Caldwell AveNiles, IL 60714
Tel : (847) 324-7232
Fax : (847) 324-7279
Returns without a receipt and after 30 days will not be processed.
Please allow 2-4 weeks from the date you ship the material to receive your credit. This timeframe allows enough time for the item to be shipped, received and processed for credit.